How do I approve an account request?

Note: This feature is available to organization admins only.

To approve account requests for your organization, select the “My Organization” option under your Menu dropdown:


Manage user accounts by selecting "Accounts". If an account request exists for your organization, you can choose to “Create” or “Reject” it:


Selecting “Create” will enable the account in your organization. The user will be notified via email that his or her account has been approved.

Selecting “Reject” will delete the account request from your organization completely. The account requestor will not be notified, but can try to request an account again.

Please contact the account requestor if you have any questions about the request.