How do I create my account?

If you work at a provider agency that contracts with DCYF, you will need to set up an individual Sprout  by completing the following steps:

  1. Go to www.sproutservices.org and select the link that says “New? Request an account now."
  2. Fill in all required fields as prompted and carefully select your employer organization from the drop down list.
  3. Submit your request by clicking the “Request Account” button.
  4. The Sprout Organization Administrator in your organization will receive an email to alert them that you have requested an account.  They will need to log in to Sprout and navigate to the My Organization page which is one of the options under the MENU button in the top right hand corner of the home page in Sprout.  Clicking on MY ORGANIZATION will open a page with options at the top of the page, including ACCOUNTS.  This is where the organization Administrator will approve or reject the request. 
  5. If they approve your request, you will receive an email notifying you that your account request has been approved.* Follow the instructions in the email to finish setting up your account.

* Account approval is dependent on your organization’s administrator approving your account request. Please contact your administrator directly if you need the process expedited.

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