Anyone who works at a provider agency that contracts with DCYF needs to set up an individual Sprout account.  This process is initiated by the worker themselves.  Here are the steps involved: 

Steps for the New Employee: 

1. If you are working for a contracted provider and need to create an individual Sprout account, go to www.sproutservices.org and select the first link under the heading that says “New? Request an account now." The link itself reads, "DCYF Contracted Service Provider or Tribal Partner"
2. Fill in all required fields as prompted and carefully select your employer from the drop down list.
3. Submit your request by clicking the “Request Account” button.

Steps for the Organization Administrator: 

1. The Sprout Organization Administrator(s) for the agency for which the new account was created will receive an email to alert them that someone has requested a Sprout account in the organization.  The Org Admin will need to log in to Sprout and navigate to the My Organization page which is one of the options under the MENU button in the top right hand corner of the home page in Sprout.  Clicking on MY ORGANIZATION will open a page with options at the top of the page, including ACCOUNTS.  This is where the organization Administrator will approve or reject the request. 
2. If the Org Admin approves the request, the requester will receive an email notifying them that their your account request has been approved.* 

Final Steps for the New Employee: 

1. Follow the instructions sent in the email in order to finish setting up the new Sprout account.
2. The final step in setting up a Sprout account is to connect it to a Secure Access Washington (SAW) account.  The steps to connect these two accounts is a one time task and after June 2025 all Sprout users will need to log in to Sprout using SAW.   Here are instructions in linking a Sprout and a SAW account. 
3. Note that once a Sprout account is created and linked to a SAW account, to log in to Sprout, go to www.SproutServices.org  and click on the link under "Existing User? Login:"  The link itself is labeled, "DCYF Contracted Service Provider or Tribal Partner". This link will take you to SAW to enter a SAW username and password, and once entered, Sprout is opened. https://help.sproutservices.org/logging-in-using-saw/#/ 

* Account approval is dependent on your organization’s administrator approving your account request. Please contact your administrator directly if you need the process expedited.